Check the ink levels Empty or nearly empty cartridges can cause alignment failures. Click the Windows icon , click Control Panel , and then click Printers. If you are not using the latest version of Windows 8, the information in this document might not match. I’m stuck in this screen, and if I hit ok, it takes me to ‘Quick Forms’ The Toolbox opens in a new window.

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Click the Windows iconand then click Devices and Printers. Please try again shortly.

Warranty removed from product: This tool applies to Microsoft Windows PC’s only. C40 was prihter very bad Support from HP Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Please try again shortly. Javascript is disabled in this browser. Unable to determine warranty status.


Thank you for your patience.

HP Photosmart Premium Fax e-All-in-One Printer series – C User Guides | HP® Customer Support

The Print window opens. Email list of drivers. Contact HP Support to schedule a repair or replacement. Windows Vista and Windows 7: However, you do need Internet access ph use Web Services, get printer updates, and to download drivers from the HP website.

Try the print job again Try the print job again.

Contact HP Support to schedule a repair or replacement. Make sure that the product successfully connects to the network before continuing to the next printre.

Windows system requirements Supported Windows operating systems: If the product does not turn on by itself, press the Power button to turn it on. If these steps resolved the issueyou do not need to continue troubleshooting.

HP Customer Support – Software and Driver Downloads

See your browser’s documentation for specific instructions. Turn on the printer. One of the following error messages might display on the product control panel or on the computer:. Otherwise, the wireless connection fails. This product has been exchanged for a new or refurbished product.


Copying specifications Copy speeds vary according to pribter complexity of the document and model. Or ‘ok’ to exit. Follow these steps to reset your printer. Reset the printer A power reset drains power from the printer and returns the printer to the same settings after restarting. Reload the photo paper Raise and hold the photo tray lid in the open position. Select from the products you own.

Took a little trial and error to get to that conclusion but I’m glad it worked for you too. Please use the product number and serial numbers of the new product to validate warranty status. The list of recommended drivers for your product has not changed since the last time you visited this page.